| Frequently asked questions. | |
| 1) | Can I change my feather cushions to foam or hollowfibre. |
| Yes you can, see measuring important note, for more information. | |
| 2) | Do I have to keep plumping my feather cushions. |
| You don't have to plump up daily, but your cushions will look flat saggy and untidy. | |
3) |
My cushions have a funny odour, and they are new. |
| Feather cushions may have an odour when first unpacked, feathers are a natural product which have been commercially washed to high temperatures using detergents in the process. This odour is neither harmful or unpleasant and should take only a few days to dissipate. | |
| 4) | My cushions have an unpleasant odour. |
| If you have washed the cushions or spilt a liquid on them, and they have not been dried properly, then yes they will begin to smell. | |
| 5) | Is it worth the extra expense to have more down in my cushions. |
| This is a personal choice, but the higher percentage of down in the mix the more the cushions will become softer plumper and more luxurious. Plumping is still necessary but not as often or as vigorous. | |
| 6) | How long will my cushions last. |
| This is down to the manufacturer and what materials have been used, and how they have been constructed. Poor quality cambric will leak feathers very quickly, Poor sewing of the cushions will leak feather too. We guarantee all our cushions for 2 years against faulty workmanship. | |
| 7) | My cushions are leaking feathers. |
| If they are new contact the retailer or manufacturer, if they are ours and outside our guarantee we will still endevour to rectify the problem, usually by re-covering them. | |
| 9) | If there are any questions you would like answered, that we have not listed, then please e-mail us. |
Our feather fillings are guranteed to comply with the rag flock and other fillings materials act, 1951 ans B.S 1425 part 12 for the cleanliness of feathers and down. |
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All our products comply with the requirements of the furniture & furnishings (fire safety) regulations 1988. |
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